Thanks to tech, stores are evolving into showrooms | Computerworld

By 2025, some stores will be operating as showrooms, providing customers with an experience and product information but little inventory, with purchases shipped from warehouses to the shoppers’ homes, according to an IBM report.

Source: Thanks to tech, stores are evolving into showrooms | Computerworld

Facebook’s M blends A.I. assists with human help | Computerworld

When it comes to questions asked online, which ones are best handled by a machine, and which ones require human intervention? Facebook thinks it can perform the triage with M, its new personal digital assistant.

Source: Facebook’s M blends A.I. assists with human help | Computerworld